Business

Regulators have told airlines that they must treat passengers better when dealing with disruption. In a joint letter to carriers. the Competition and Markets Authority (CMA) and the Civil Aviation Authority (CAA) said passengers “could experience significant harm unless airlines meet their obligations”. They said some airlines were not doing enough to avoid “engaging in
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Internet providers have a moral obligation to help customers through the cost of living crisis, the regulator has said. More and more families are struggling with their internet bills, which often are linked to inflation and have been going up this year. Along with everything else. Ofcom’s networks and communications group director, Lindsey Fussell, told
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